Helpdesk Team Lead in Lithuania

On behalf of our client, we are looking for a skilled, proactive, and leadership-driven Helpdesk Team Lead in Lithuania to guide the team and drive success within the company!

HELPDESK TEAM LEAD IN LITHUANIA

Your main responsibilities will be to organize helpdesk team daily customer support operations, organize network monitoring center network, DC, cloud infrastructure monitoring, organize basic internal IT support for company employees work desks, organize and schedule day/night shifts for the team members.

You are the star we are looking for, if you have:

• Degree in information technology, business management or a related field would be as an advantage;
• At least 1 year of managerial experience in customer service (or in the organization and supervision of another department);
• Good experience in IT engineering field;
• Good computer literacy;
• Lithuanian at C1 level, English at B2 level;
• B-category driving license;
• Knowledge of the Labor Code of the Republic of Lithuania;
• Strong communication skills with a results-driven mindset;
• Ability to be a leader in the team you lead;
• Able to solve problems, analyze them and plan processes.

Company offers: competitive salary, a shared company car available during working hours, health insurance, necessary work equipment, social guarantees and dynamic working environment. This is Your opportunity to join the company with international environment, international clients and extensive experience in its field! Become part of a business that promotes environmentally friendly and sustainable development!

Salary (gross): starting from 3300 euro, considering candidates' experience, knowledge and preferences.

Further information on the vacancy will be provided to the next round of candidates.

Confidentiality will be guaranteed.

If you are interested in this vacancy, we look forward to receiving your CV in English using the Application Form below.

If you have any questions, please do not hesitate to contact our project manager Krista Kristiāna Ziediņa (+371 26 681 185; krista.ziedina@astralexecutive.com)